Rappahannock Goodwill Industries
A grant of $1,000 from the Share Our Selves Fund was awarded to Rappahannock Goodwill Industries to improve their Prevocational Services program.
Goodwill provides intensive, long-term employment support services for individuals with significant disabilities. One of their programs, Prevocational Services, is purchased by the Department of Medical Assistance Services (DMAS) as a Medicaid Waiver program. This means that RGI must meet strict programming regulations and guidelines. Individuals in this program are paid for a variety of jobs, including packaging items to sell in our retail stores, scanning books in preparation for sale online, and making and packaging wiping rags (also to sell in our stores). At present, Goodwill serves approximately 94 individuals in this program.
Goodwill offers individuals enrolled in the Prevocational Services program comprehensive one-on-one supervision on the job, which requires RGI staff to spend significant time engaged directly with participants in a work setting. At the same time, because of RGI’s status as a provider of Medicaid Waver programs, RGI staff members are required to keep thorough records of the services delivered (a task best accomplished at their own workstations). Supporting participants while simultaneously complying with documentation requirements presents a constant challenge.
With the gift from the Share Our Selves Fund, Goodwill purchased three netbook computers for staff, thereby resolving the issue. Instead of having to leave the program site to access a computer in order to document properly, now direct service staff can remain with program participants and continue to deliver quality services while simultaneously completing the necessary documentation. These netbooks allow staff to accomplish more efficiently two vital yet competing tasks, thus ensuring better outcomes for program participants.